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  If you would like to add your own experience with using the Pump Solver Service or  Pumps please click on this link to submit your  letter.

 

23- 03-07
Subject: RE: Warranty Repair - Model 80BP

 

Peter,
 
Many, many thanks for the prompt and efficient service.
 
Your company is a 'Star', if only others could even aspire to the levels of Customer Service you offer.
 
Brilliant Service. Fantastic
 

The level of service I have received to date far exceeds what I had expected.

 
With the recent warranty claim, I was expecting just a replacement pump, at no time had I expected Pumpworld to arrange installation as well of the new pump. It was a most pleasant and welcome surprise.
 
All I can further add is keep up the high standard.

Regards

Roberto. A very very happy pumpworld customer.

************************************************************************************************************

ACE Heating Services, Harrow, Middlesex

29-12-06

Just dropping you a quick note to say how happy I have been with your Smart Pro 12 pumps. In all the installations the pumps are supplying hot and cold water via a break tank.

I have fitted these in 3 high value properties. They perform as described. In one house the pump is running 3 showers at the same time on one pump via a 3 bar rated sealed cylinder.

In the other single pump installation the pump and break tank are located in an outhouse some 15 metres from the property. The Smartpro performs without a hitch.

The twin pump set I fitted is running your 5 Bar sealed cylinder and running 3 showers at the same time with no pressure drop. The owners are delighted.

Thank you for your expert advice and service.

I look forward to fitting more Smartpro 12 pumps and having more satisfied customers.

Wishing you and your team a very happy new year.

Yours faithfully

Andy Brown Eng. Tech MJPHE RP

 

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